Privacy Policy

1. Who We Are

Private Referral ("we", "us", "our") is a Canadian company operating the referral platform at privatereferral.com. We are committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

For privacy inquiries, contact us at: support@privatereferral.com

2. Information We Collect

For businesses registering on the platform:

• Business name and industry
• Manager name and mobile phone number
• Instagram handle and website URL (optional)
• Business photos uploaded to the gallery (up to 3)

For customers referred through the platform:

• First name and mobile phone number (entered by the referring customer)
• Referral activity (date referred, visit confirmed, reward sent)

We do not collect payment information, passwords, or government-issued identification.

3. How We Use Your Information

• To create and manage your business referral page
• To send one-time SMS verification codes for login
• To send SMS reward notifications to customers who successfully referred a friend
• To display referral cards to referred customers
• To provide you with your referral dashboard and analytics

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. SMS Communications

By registering your phone number, you consent to receive SMS messages from Private Referral for the purpose of account verification (OTP login codes) and referral reward notifications. Standard message and data rates may apply. You may opt out at any time by contacting us.

We use Twilio to deliver SMS messages. Twilio acts as a data processor on our behalf. Message content is limited to platform functionality and does not include unsolicited marketing.

5. Data Retention

We retain business account data for as long as your account is active. Referral records are retained for a minimum of 12 months for audit purposes. You may request deletion of your account and associated data at any time by contacting us.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, or misuse. Phone numbers used for login are stored in normalized format and are not publicly visible.

7. Third-Party Services

We use the following third-party services that may process data on our behalf:

• Twilio — SMS delivery
• Cloudflare — security and bot protection (Turnstile)
• WPX Hosting — website hosting infrastructure

8. Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent and request deletion of your data
• File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at support@privatereferral.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered businesses of material changes via SMS. Continued use of the platform after changes constitutes acceptance of the updated policy.